Our Policy \u2013 Please Read Carefully \u2013 Buying and shipping an above ground pool is a big process and takes time and resources. Please make sure you have read our policy thoroughly.<\/p>\r\n
SPECIAL ORDERS AND CUSTOMIZED POOLS \u2013 Paradise Pools<\/p>\r\n
Special orders, and customized pools* cannot be cancelled. The pool is manufactured to your specification and is\u00a0 not resalable.\u00a0 You agree to commit to the purchase of this pool, once the order is made.\u00a0 All deposits for special order and custom made pools will be non refundable.<\/p>\r\n
Steel Pools (Hallowell Pools) and Equipment will subject to a 25% restocking fee if not yet shipped. If shipped a 50% fee will apply. This covers all the costs incurred in order, shipping, handling and other issues.<\/p>\r\n
Please be very sure of your purchase before you\u00a0 complete your order. Paradise Pools Mart \u2013 My Above Ground Pools does allow for a 24 hour window on all sales,\u00a0 from the point of sale in which you may cancel your order with no penalty.<\/p>\r\n
All cancellations must receive a voice authorization.<\/p>\r\n
*Includes all Liberty, Fijian, Tahitian and Caribbean pools which are made to order.<\/p>\r\n
PRICING AND AVAILABILITY<\/p>\r\n
Any pricing information listed on this website is subject to change without notice. Certain items listed as part of our inventory herein may be discontinued or may be unavailable from time to time; call for current availability information.
Not all items listed are kept in stock for immediate delivery. Purchasers will be notified of out of stock items ordered over the Internet.<\/p>\r\n
Ordering<\/p>\r\n
All online orders are processed using Secure Servers (SSL).<\/p>\r\n
WARRANTY<\/p>\r\n
No Warranty is implied by Paradise Pools Mart \u2013 My Above Ground Pools. All warranties are handled through the manufacturer. At no time is Paradise Pools Mart \u2013 My Above Ground Pools \u00a0responsible for covering any warranty claims on products they sell.
Feel free to call Paradise Pools Mart \u2013 My Above Ground Pools for phone numbers or web addresses of the manufacturers . We deal with only reputable companies who warrant their pools in a timely and courteous manner. A pools are subject to warranty conditions, which do not cover acts of God, disaster or poor installation. All pool maintenance of the pool is the responsibility of the owner.<\/p>\r\n
INSTALLATION<\/p>\r\n
Paradise Pools Mart \u2013 My Above Ground Pools is not\u00a0 a pool installer and is not affiliated with any professional\u00a0 pool installer, therefore Portable Pools Mart can assume no responsibilities\u00a0 errors in the installation by either an installer or a home owner. If you have the pool installed by a third party please supervise the installation process to be sure they comply procedure shown in the steps shown in the instructions\/video.\u00a0 Any videos provided are intended as a supplements for the manual which is the final authority. Similarly all information offered on this site is also supplemental to the manufacturers manual, parts list, warranty and instructions.<\/p>\r\n
<\/p>\r\n
SHIPPING<\/p>\r\n
Paradise Pools Mart \u2013 My Above Ground Pools will deliver all merchandise to your curbside. When the product arrives inspect all items for shortage damage. Paradise Pools Mart \u2013 My Above Ground Pools is not responsible for these occurrence. Any shortage or damage to shipped items should be reported to the carrier at the time of delivery. Any damaged items or shortages are the responsibility of the carrier. You must report the damage to the shipping company within three days or getting a claim on shipping damage or shortages will me difficult.\u00a0 If there is ANY damage to your shipment, you must note this on the BOL when you sign for your package(s). If you report damages during that time, Paradise Pools Mart \u2013 My Above Ground Pools will file the claim for you and ship out your parts free of charge. If you do not report damages to Paradise Pools Mart \u2013 My Above Ground Pools within 3 days we will not be able to file a claim for you, and you may have to pay for any parts you need shipped to you and file the claim with your shipping company separately for reimbursement. Also, please do a complete box count and write on the BOL how many boxes you received before the driver leaves.\u00a0 Paradise Pools Mart \u2013 My Above Ground Pools cannot be held responsible for delays caused by shippers (Ocean and Ground), customs or CFS warehouse. All delivery dates are estimates based on the information we have been given<\/p>\r\n
RETURNS<\/p>\r\n
Returns only after RMA# is issued. There will be no RMAs issued for Custom Made Pools Or Paradise brand pools. There will be a 25% restocking fee on all returns. Shipping cost is non refundable and the buyer is responsible for out bound and inbound shipping. No open boxes will be accepted. Returns on new and unopen Boxes only. We sell only quality pools but please consider your purchase carefully as the process and returning and restocking is expensive. Due to the nature of shipping and construction, no exchanges can be accepted. If a return is approved, RMA#\u2019s will only be issued for complete orders only. We do not accept partial returns. Custom made pool packages are not returnable.<\/p>\r\n
RETURNS OF INCORRECT ITEMS<\/p>\r\n
If you are sent the wrong item you must inform us with in thirty days and the item must be \u201cNew In Box\u201d to be returned.\u00a0 Any items used, or reported after the 30 day period will not be accepted back.<\/p>\r\n
Changes<\/p>\r\n
Orders may be changed only if no items have been shipped or manufactured. Changes to orders are by mutual agreement only.<\/p>\r\n
Pools Used Indoors<\/p>\r\n
Paradise Pools Mart \u2013 My Above Ground Pools Pools will not be held responsible water damaged caused by pools that are installed indoors. Please be aware that pools contain a great deal of water and that water can escape. Make sure you have options in place to deal with excess water.<\/p>\r\n
Local Ordinances<\/p>\r\n
The purchaser of the pool is responsible for making themselves aware of all local ordinances and requirements of installing above ground pools in your area.<\/p>\r\n
Verbal Instructions<\/p>\r\n
All verbal instructions are given as guidelines and help in your pool purchase and installation process, since there are no written records of such, and can be easily misconstrued, misunderstood, or corrupted, verbal instructions are treated as \u201csuggestions\u201d and are non-binding.<\/p>\r\n
Paradise Pools Mart \u2013 My Above Ground Pools is not responsible for typographical errors on invoices. you will receive only the products you have ordered. Please check out the invoice you receive for completeness<\/p>\r\n
All trademarks, company names and product names are the property of their respective owners.<\/p>\r\n
COPYRIGHT<\/p>\r\n
The content of this website, including but not limited to the text and images and their arrangement are copyright 2021- Paradise Pools Mart \u2013 My Above Ground Pools. All Rights Reserved.<\/p>\r\n
Paradise Pools Mart \u2013 My Above Ground Pools Pools is not responsible for, and may not be held liable for, how the pools purchased from us are used or installed, and by purchasing the buyer warrants carries the proper liability insurance to cover any incident that may occur.<\/p>\r\n
Paradise Pools Mart \u2013 My Above Ground Pools Pools is not responsible for, and may not be held liable for typos, errors, corruptions or mistakes made on the website or included paperwork. Sales are not finalized until after contact is made with the customer.<\/p>\r\n","protected":false},"excerpt":{"rendered":"